Get in Touch With Us
Got a question about something you have read on ncdt.co.uk, spotted a detail that needs updating, or want to flag a casino you think we should look at? This page explains how to get a message to us and what you can expect once you do.
The Best Way to Reach Us
Email is the quickest and most reliable route. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies. Include a short summary of what your message is about (a review query, a correction, feedback on our rankings, and so on) so we can get back to you with something useful rather than a generic reply.
We aim to respond within a couple of working days. During busier periods, particularly when we are adding new casinos to our rankings or reviewing changes to a welcome offer such as free spins terms, it may take a little longer.
What You Can Contact Us About
- Questions about a listing — If you want more detail on how a site like Betmica, Kikibet or any other brand on our list of trusted non Gamstop casinos compares on payments, games or bonus terms, ask us and we will point you in the right direction.
- Corrections — Free spins offers, wagering requirements and welcome packages change regularly. If something looks out of date, tell us and we will check it against the operator's current terms.
- Feedback on our ratings — We welcome challenges to how we have scored or ranked a site. If you have used one of the casinos we cover and had a different experience, we want to hear it.
- Site or content suggestions — If there is a topic connected to gambling sites not on Gamstop, payment methods, or how self-exclusion schemes work that you think we should cover in more depth, let us know.
- Support and self-exclusion queries — If you are looking for information on managing your own play, whether through Gamstop or through the tools individual casinos offer, mention this in your message and we will direct you to relevant guidance.
What Happens to Your Message
Every email is read by a real person on our team, not filtered through a bot. We check the details you have raised against our own research before replying, which is why a response occasionally takes longer than we would like — we would rather give you an accurate answer than a fast but vague one.
If your query relates to a specific operator's terms, such as a bonus percentage or a free spins cap, we will confirm what we currently have on record and flag if anything has since changed on the operator's side, since welcome offers and their conditions are set by the casinos themselves and can be adjusted at short notice.
Before You Write In
A lot of common questions are already answered in our main guide, including how we assess and rank casinos, what to check before signing up, and how payment methods typically work at sites outside the Gamstop scheme. It is worth a look at our trusted non Gamstop casinos page first, in case the answer is already there — it may save you the wait for a reply.
If your enquiry is about a personal gambling concern rather than the content on this site, please say so clearly in your message. We are not a support service ourselves, but we take these messages seriously and will point you towards appropriate independent resources where we can.
Keeping Our Content Reliable
Reader input genuinely shapes what we publish. Bonus terms, licensing details and site availability all shift over time, and hearing directly from people who have actually looked into these casinos helps us keep our reviews accurate. If something we have written has misled you or helped you, either way, we would like to know.
Thanks for taking the time to visit this page. We read everything that comes in and look forward to hearing from you.
18+. Gambling should be entertainment, not a way to make money — please play within your means.